Kenny Rogers Roasters has always been one of my favourite places to dine in.
This week’s promotion is a Buy 1 Free 1 deal for the RED Hot Meal. You can choose the flavour of your muffin and your prefered sauce. The side dishes are preset.
I can’t resist KRR’s Mac and Cheese, so i had to get it! I dont think i had ever gone into Kenny Rogers and not order the Mac & Cheese.
While dining, I was shocked to see baby cockroaches on my seat and that made me lost my appetite to eat. I did not bother to complain because I knew the management would not really care.
I honestly hope Kenny Rogers can buck up their service and their employee training because this can cause the company to lose many customers.
Overall, I understand it can get very hectic during promotions, and it could be the reason why the service is slow. But nevertheless, restaurant hygiene should be priority.